Are your Technicians Ready for the Future?

With the increasing complexity of modern vehicles and the uncomfortable presence of the local main dealer, keeping up with changes in the industry has become a challenge.

As technology advances, traditional tooling can’t keep up, and the OEM tools are becoming more sophisticated, requiring a higher level of technical knowledge to operate and maintain.

Another major challenge for independent workshops is adapting to servicing electric vehicles (EVs). With the increasing numbers of EVs on the road, workshops are beginning to see them come into their garages, but many technicians are still at a loss as to how to properly service these vehicles.

Getting their staff trained to work correctly on EVs should be on every workshop’s to-do list. As the number of EVs is sure to increase, already EV-qualified workshops will be well-positioned to meet the growing demand for EV repair and maintenance services. Workshops that fail to adapt to these inevitable changes will struggle to stay afloat.

As a workshop owner, you know that having well-trained and knowledgeable employees is the key to success and this is especially important in the automotive aftermarket. Automotive technology is constantly changing and evolving, and you and your technicians need to stay up to date with the latest trends and techniques.

 

Here are five reasons why we think automotive training is essential for your independent workshop:

1st reason to invest in automotive training - increased productivity

Increased Productivity

Proper automotive training can make your employees more efficient and productive. They’ll be able to work faster and smarter, which will help you get the job done much quicker.
reason to invest in automotive training no. 2 - keep work in house

Keep the Job In-House

In-depth automotive training, especially in dealer diagnostics, means your technicians will be equipped with the same information (and possibly more) as the dealer up the road, meaning you no longer have to relent and pass the job on, upsetting your customer and losing out financially.

Increased Staff Retention

With automotive training, your technicians will feel more confident in their ability to do their job, leading to greater job satisfaction and a higher likelihood of staying in the position. Well-trained technicians increase efficiency and productivity, giving them greater job security and improving their morale.

Improved Customer Service

Well-trained employees are better equipped to provide excellent customer service. They understand the customer’s needs and can provide them with the best possible solution. This, in turn, leads to increased customer satisfaction and loyalty – essential for any business

Enhanced Reputation

If you can diagnose problems faster and at a cheaper rate than the local dealer, you’ll increase customer satisfaction and improve customer retention. Well-trained employees will help your business stand out from the competition and customers will be more likely to choose your business over others if they feel onfident that their vehicle is in good hands.

Our dealer-specific courses are perfect for the independent operator or specialist garage.

These courses cover  PSA, JLR, VAG, (more coming soon) and will help you to make the transition from traditional to dealer-level diagnostics.

This diagnostics training will allow you to understand how to use the system effectively in your business, and to be in control of the repair process from fault detection to fix and invoice.

The training course is delivered with a combination of workshop sessions and classroom activities, and there is plenty of opportunities to practice with the system and test vehicles.

Places are limited to ensure quality training for all participants.

 

ATA also offers Levels 2 – 4  Electric & Hybrid Vehicle Courses, from the IMI, training recognised and accredited by the industry.

This EV training is designed to provide workshops with the knowledge and skills they need to safely and effectively diagnose and repair EVs.

The IMI accreditation helps the workshop build a reputation for being a trusted EV repair shop.

If you would like to speak to someone about our courses and how they can help your workshop, call us on (+44)1978 784 605.